My atm card just stopped working a few days ago… I had made some big purchases so I thought perhaps I had hit my daily limit… but it persisted.
I had to visit an actual teller to get some cash and ask wtf was going on. Naturally I spent 20 minutes in line since only 2 tellers were available in the brave new world of self service.
“Uhhh we canceled your card and reissued you a new one… not sure why. But a new card is being delivered m’kaythx. *big fake smile* Call customer service for more info teehee! NEXT VALUED CUSTOMERTROID IN LINE!!!”
So I called this am. The explanation was that my card had been ‘compromised’ en masse by a third party and they flatly refuse to tell me how or why BUT THIS IS FOR YOUR PROTECTION. Funny how that’s starting to sound an awful lot like Brother Shrub listening in on people’s phone calls for the security of the motherland, but refusing to tell even congress how why when where or any details whatsoever to give us cause to trust him.
Should I trust my money to a bank that operates this opaquely? For me, it’s the straw that broke the camel’s back. I have stupidly suffered 10 years of indifferent customer service. of them always cashing the largest checks first to ensure the maximum number of overdrafts when I was broke. and finally, embarassing me by shutting my cards down with no explanation.
Do you think I can sue for the cost of the massage I am going to get to work this nonsense out of my stiff neck muscles?
Update: Kniwt pointed me to this article discussing a break-in at OfficeMax. Hmm. Could be, wabbit.
Bubye.
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