Got this POS memo from City Park a few days ago wrt my iPhone being stolen from my car in their garage @ 475 Sansome in the SF Financial District. As noted in the post to which I am linking, they have one thing to say “NOT OUR PROBLEM.”

I get that, assholes. I read the contract posted 8 times on the wall. I read the contract on the back of my ticket. And I certainly couldn’t have missed it when I beseeched the valets (yes, valets. in a locked garage. one of whom stole my phone but it’s “not our problem”) to let me look in my car or do anything helpful, but who could only stand their drooling, picking lint out of their assholes, and pointing at the posted contracts on the wall stating “it’s not our problem.”

Thanks for the great customer service, and the compassion. Thanks for dealing with this matter so quickly. Thanks for doing thorough background checks and actually looking into a matter that damages your brand reputation.

Oh, and by the way, thanks for hedging your memo by rewording what I stated in my report to “phone MAY have gone missing.” What I actually said was that it was taken from my car which I left in the hands of one of your fast fingered valets.

Did I say thanks? I meant fuck you. In the heart. With a rusty, dull knife.

I may need to park there again if I work in our downtown office, but you can bet your ass I’ll take pictures of every thug you’ve hired and bleed on the internet about every surly encounter I have with you.

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