Archive for the 'product review' Category

Dear nbc.com on demand video…

Your interface is a serious stinker. Great idea moving off of iTunes. Gives you a chance to showcase that stinker of an interface *and* force me to listen to the same commercial over and over and over again. Are your advertisers totally hooking you up for that? Because after hearing the same jingles over and over again, I can promise I won’t buy anything being advertised.

That is all. Xoxo, Erik

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TomTom 920T (GPS) Review: Part the third

No awesome news at this point. While I continue to appreciate the user interface overall, and the beautiful industrial design, I am no longer in love with this product. You can start with my honeymoon review (#1), and my 3 month slump review (#2) here before reading this (my 3rd) review.

  • I am still irked by the cable situation: You can have the iPod control cable, or the traffic cable, but not both. What’s up with that, TomTom?
  • Crappy FM transmission to the radio. Admittedely, this is an almost universally sucky problem unless you live on Mars, but in the bay area, and anywhere with a lot of overhead wires (electric bus lines, in particular) its essentially unusable. For folks without an aux port to their car stereo, it’s pretty much the only solution, and its sad that it doesn’t work.
  • Now the really bad news: The connecting via aux port is bad too. I recently bought a new car with an aux stereo port, but there is a ton of high pitch over the 1/8th inch stereo plug (and I tried another cable, just to be sure). I’m now plugging my iPod directly in to my car stereo, and letting the TomTom’s internal speakers give out overly chatty directions. So much for allowing the TomTom / iPod control, and allowing the TomTom to act as a hub.
  • Finally, disregard of traffic conditions. It’s easy enough to see 101 is a mess on my iPhone, but for some reason the TomTom can’t or doesn’t care. Using approximately the same traffic information, it seems to think that I can squeeze a 1.5 hour drive into 45 minutes. Rerouting? Why bother. Those solid red and yellow lines all over 101 can’t possibly mean a delay!

So, in conclusion (for now) I won’t recommend this device to friends. It works well enough getting me from A to B and I don’t intend to replace it anytime soon, but I’ll definitely borrow a friend’s Garmin or other device for a week next time I am in the market.
I’m getting a lot of referral traffic from GPSTrackLog, which has compiled a list of reviews for the TomTom 920T (and every other GPS device on the market), so definitely check them out for potentially more balanced reviews ;)

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Dylan McOMG

200802031120Warning: This is a really gay fanboy post that ogles Dylan McDermott mercilessly like a delectable cut of Kobe Beef. He is the hottest man alive, and if you disagree with me, then you are wrong. And possibly a little reeree. Move along, nothing to see here.

The TiVo has an anti-screen burn feature: If you let it sit in any menu area for too long it will switch you over to live tv — whatever happens to be on that tuner. Sometimes I get sucked into crap I would never watch. Like Murder She Wrote. And today, its Yet Another Movie in which the dad moves his dysfunctional family out to the countryside, into a spooky creepy farmhouse being haunted by the previous and late occpuants that only the children can see. I really dislike movies in this vein not only for rehashed storylines, but because they tend to build and release tension with 50dB blasts.

I like a good horror movie, but these bore me and give me a headache, so I don’t watch them anymore. And I think hollywood knows this, and have discovered an effective counter: DILFs (Dads I’d Like To beFriend).

ryan reynoldsFirst it was Ryan Reynolds in The Amityville Horror. He’s a good deal younger than me and very much a one off hotness thing for me. The combination of superhero build, cuts all over his face, being angry all the time, and the Best Beard Ever allowed him to slip through my twinky filter.

dylan mcdermottDylan McDermott , on the other hand… well, I’ve always been a giggling fanboy for him. First in Steel Magnolias, crawling through that crying chick’s window in a pair of shorts with the hottest legs ever, later in Home for the Holidays (this is going to sound stupid) drinking orange juice from a bottle in a way that made my toes curl, (… everything he has ever been in…) and now in this dumb The Messengers movie.

I can’t look away, because I might miss Dylan (aka my next ex-husband) doing something that will make me feel funny in my dangerzone. Like opening a letter, tying his shoelace, using a styptic pencil, or doing his taxes. Damn you Hollywood.

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TomTom 920T GPS Review part deux

This is a continuation from my first review of the TomTom 920T, which i bought just before the holidays (Merry hoho to me). I’ve had some time to get used to my new toy, so I thought I would follow it up with some more thoughts.

Additional things to love:

  • I’ve had almost no problems staying in tune with satellites. Granted I am in the bay area, but I still expected to drop out every once in awhile in rural areas like Woodside. I’ve only had some minor problems on the east side of the financial district, specifically when navigating around the Embarcadero centers.
  • Great battery time. I have no quantitative numbers, but it seems to do a nice job.
  • Nice night-colors. I only have my previous unit to compare to, but this is very usable and melllow, even in day time.

Additional things not to love:

  • My previous review discussed iPod integration. In fact I have an iPhone, which makes a bit of a difference. The iPod Connect cable is not one of the “apple licensed and approved” devices for the iPhone. It does work, but only on the second try. When you plug it in you get a warning on the iphone that it’s not approved, and “would you like to go into airplane mode to minimize something or other”… um. No, but thanks. I dismiss the iPhone dialog box and move to the TomTom, where I navigate into the iPod control area and try to hit my driving playlist. As soon as I touch it, the TomTom reports that it lost the iPod connection. I have to un/replug the cable, dismiss the dialog box again, then it works fine. Every single time. Dunno if it’s a TomTom or iPhone thing, but irritating.
  • Overly global and semi-sticky voice preference. Most of the time I know where I am going. I don’t need to hear turn by turn instructions from the TomTom telling me to keep to “two hundred and eighty Ess Bee [sb=southbound] towards San Ho-Tha [San Jose]” or “Towards San Frahn This-Kaa [san francisco]” So I keep it off most of the time. There appears to be no way to keep voice traffic alerts on while keeping instructions off. Occasionally I’ll jump to the traffic menu to have it speak traffic conditions, which it does quickly and smoothly. Unfortunately this toggles the global voice back on without warning.
  • Overly chatty voice. There are several major and minor turnoffs along my usual route to work. The system seems to be unable to distinguish this so it helpfully tells me to “keep left then follow blah blah for another 2 point 2 miles” where it gives me another prompt to stay left. And another. The whole way down. Useful in an unfamiliar area, but not so much in a known area. This manifests in the text/list route browser as well: 35 miles of my trip is along 280, but the list shows it as about 10 different steps of X.X miles. No roll-up. There should be a “detailed v. simple” instruction mode.
  • Stupid cabling. The worst annoyance is that the traffic antenna cable and iPod connect cable use the same port. So you have to choose which one you want. It already talks to my phone over bluetooth for traffic supposedly, but still wants that antenna plugged in. I don’t know why, and it may be an operator error. Anyway, this means I have the 1) power cable 2) the traffic cable, and 3) the ipod cable to manage. All of which have to be put somewhere, and between those three they fill up my rather small center console box when keeping them hidden.

The only thing that can’t be fixed with software updates is the cord management, so overall I am still very happy with this.

Update: Getting a little less happy with my TomTom in my third review

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Headphone deal of the day: Etymotic ER6i’s @ Amazon for $65!

Best earbuds I have ever owned. If you’re an iPhone user, you can send these puppies over to ultimatebuds who will mod them with an apple cable with microphone/pushbutton thingy.

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Upgrade your DSL now!

Happy/Sadzy

Today, someone in my house was either doing some serious streaming porn, or the interwebs were just slow, but I got annoyed with my dsl speed. I’ve had my ISP for about 5 years, and while I am very concerned that the suck factor might go way up after their recent acquisition by a Big Box Retailer, they’ve been very good. Only a few outages that I’ve noticed and reasonable speeds.

So I went and looked at the marketing pages to see what sort of prices they were offering. The package I bought 5 years ago isn’t present, and the materials are pretty light wrt specifics, so I was not particularly weirded by what appeared to be somewhat higher speeds and somewhat lower prices.

I called the sales office up to enquire about an upgrade. At first it appeared that I would be able to upgrade my existing 1.5 down / 768 up to something along the lines of 8 down / 1 up for about 50% more, and no new equipment required, just a modem reboot. Not too shabby, let’s do it.

Then he called back to let me know their info was incorrect, and I would max out at 3 down / 768 up because we’re about as far away from a phone CO as you can get in the city. Sigh. Bonus points: My price would decrease by about $25 a month.

Rewr. “Really?”, I asked. Yes really. Isn’t that a great deal. It sure is, but why oh why didn’t you offer me this magic upgrade before? Well golly we’re very very busy what with 50k+ customers. Uh huh.

You have not provided me with excellent customer service, ISP. Particularly for a loyal customer of 5 years. While staying has the advantages of me not having to do a damn thing except enjoy lower bills, this irks me enough to wonder if I might be able to get even faster speeds for slightly more money with just about anyone else. Loyalty counts, and shitty customer service drags your brand down.

So, his advice to me, and mine to you, is check in with your ISP frequently to see if they’re screwing you around by inaction. :P

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New toy review: TomTom 920T (GPS)

After having my GPS stolen a few months ago, I finally bit the bullet and decided to go with the TomTom 920T.

Tomtom Go 920

Love:

  • Beautiful industrial design. The gray plasti-rubber case has a delightful silky texture, is comfortable to hold in the hand, has enough heft to feel “serious,” yet not uncomfortably heavy.
  • Awesome remote navigation
  • Pretty good TTS and voice recognition (though it’s insisting on calling San Francisco “San Frahn This Kah” (spanish inflection?)
  • Very tasty 3D view
  • Lots of user generated features: A user can update POIs, make map corrections, report traffic cameras, and possibly other stuff I haven’t discovered yet. You can download these corrections as well, with a polite prompt to choose all changes or just those verified by TomTom. Coolbeans.
  • On a similar note, the device can track driving times in aggregate and upload them to TomTom, allowing refined driving time estimates as the info flows in. Implementation poor though, see below.
  • FM Transmitter, which is 6 degrees past awesome. In theory it will send tunes from the SD or built-in memory. It does NOT, however send voice calls, so see below.
  • iPod integration: again, totally rocking in theory, but see below.
  • Traffic. Sweet.
  • Mac software. Just by having it at all, this is a cool thing, but… see below.
  • [Update] I forgot to mention that I also love the teeny dorky mount. I was prepared to hate it after having a decently engineered gooseneck on my previous unit, sure that it would be annoying to use and adjust. In fact it works very well and the suction cup works well. It does put the unit out of easy reach, but because the remote works so well, that’s a non issue.

Hate:

  • TomTom Home, the desktop software, is pretty bad. The interaction design is a thoughtlessly organized mashup of commercial offerings and device management. File management (music and photos, though why someone would want photos mystifies me) is awful, providing a perfect munge of anti-patterns in labeling, calls-to-action, list selection, and overall placement. The mental model is… psychotic, bordering on socio-pathic.
  • On the same lines, I am really yucked out by the fact that during my first driving time log transfer, I have been stuck in a spinning marble of death mode for about 10 minutes. The modal and uncancelable dialog box claims to be uploading. The entire interface is dead to the touch (I can’t even bring it into focus it’s so zoned out right now.) Very poor. Perhaps a glitch, but first impressions count, and it prompted this post.
  • FM Transmitter/Bluetooth stuff: While music and driving directions are sent to the stereo via FM transmitter, phone conversations are not. Additionally, the iPod integration requires a special dock connector to get through the transmitter, which is stupid since it’s already talking to the device via bluetooth. THis stupidity is possibly partly due to the BT implementation on the iPhone, and who knows what else, but it’s very disappointing. I’ve got my magic special connector on order, but that won’t help the lack of phone-to-stereo integration I hoped for.
  • No printed manual. I’m generally all for no printed manuals, but this is a pretty complex little beastie, and there are some basic features that are simply undocumented in the getting started materials that should have been accounted for.

(Note: I did a followup review for this device.)

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Shooting death at the Sony (Westfield) Metreon in San Francisco

An 18-year-old Oakland man was shot to death at San Francisco’s busy Metreon shopping center Sunday night, after an argument with at least one other young man just inside the building’s entrance. (Read More)

That’s it. I am done with the emm effing Westfield/Sony Metreon. Hailed as manna from geek heaven when it opened, the mal became low rent and creepy within a year of its opening: Understaffed, rude, filthy theaters, unspeakably disgusting bathrooms with no mirrors, and incapable of handling crowd control (for “gala” openings like Transformers).

The only thing they did right was make widespread use of self service ticket kiosks.

Shut it down Sony. Raze the ugly building to the ground, and let someone else make use of the space.

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New Tivo HD Love/Hate (and hate and hate and hate the peanut remote)

The good:

  1. It’s a pretty box, with delightfully clear LEDs - simple red lights for recording: two of them means both receivers are firing.
  2. The swivel search is awesome. I’m a huge fan of imdb when it comes to checking out actors/resses and “what else have I seen them in.” This is essentially that, linked to a record button. Very fun and useful.
  3. I already talked about the setup process, but it’s worth mentioning again that it sucks way less than the original Tivos.
  4. I like the “Music Photos & More” in principal, but in practice…

The bad, #1: Music Photos & More has a couple of issues.

  1. It’s not caching the fact that a network connection exists, so it has to look around every single time you hit the menu.
  2. Total lack of organization. There’s a bunch of stuff in there that could do with a good cleaning up.
  3. Yahoo! Photos is showing up in there, when the service doesn’t exist. It’s essentially a placeholder for “we’re looking for something new.”
  4. Managing any sort of internet addresses still depends on the horrifying Tivo text input, which hasn’t been touched since the first version. Trying to enter a podcast is far far more trouble than it’s worth.

The bad, #2: Slow menus
This was a known issue going in, so not much to say here. It’s a little unnerving that the menus are remarkably slower than my Sony series 1 dvr, however. Everyone keeps saying/hoping that this will improve with software updates. I sure hope so.

The ugly, #1: The peanut remote sucks
I’ve used them before at friend/relative’s houses, and didn’t like them. Now that I have spent more than 5 minutes with it, I can clearly articulate why. It’s not laid out well, period.

I’ve done a rough diagram that demonstrates the overall layout problems with the newer peanut remotes. In short, the finger/hand span required to perform pretty basic Tivo navigation on the new remote is at least twice that required by the old one:

sony v. pewnut remote

(This peanut remote is for a DirecTV, but the basic layout of all the keys that matter are identical to mine.)

  1. Primary navigation on old remote was relatively standard 5-way cellphone setup: up/down/left/right on a circle around the central select button. New remote: 4 buttons in a circle with the select button below, requiring an awkward thumb bend for an insanely common operation.
  2. Now playing list button on old remote was a dedicated button, allowing you to keep your hand in one location to return to primary nav buttons. You could also use the tivo-double tap, and still the hand/remote relative alignment didn’t require a change. New remote: No dedicated list button. You must use Tivo-double tap, or drill through menus. A comfortable Tivo-double tap on the wasp-waist form factor of the new remote means that you’re forced to hold more of the upper half in your hand which causes the whole thing to feel unbalanced. Getting back down to the primary nav with the select button in comfortable reach requires shifting the remote back down to the waist. Another insanely common operation that is not optimized in this form factor.
  3. The clear button is impossible to get to with one hand. The new remote has been optimized with the number pad at the bottom. Sometimes I use the number pad, but not that often. I’m sure a number-pad junkie hates this, but that doesn’t bug me. What does is that the clear button is still pinned under the number pad, pushing it to the very bottom of the remote. I can no longer conveniently use the clear button to delete shows or cancel actions without using my other hand. Similar to using the Tivo-double tap gesture above, getting to the clear button requires that you shimmy the remote up in your hand until the widest part of the bottom is in your palm in order to use this button. At this point it’s nearly impossible to keep a grasp on the remote at all, forcing you to use 2 hands. That sucks.

To Tivo’s credit, the layout of play/pause/fwd/rev/slow cluster is better.

The ugly, #2: The box is not registering fwd/rev buttons quickly enough, causing a lot of error
Slow response to fwd^3 (super fast forward). There’s a lot of hesitation with Tivo picking up the 1-2-3 forward, which was only ever a problem on the Sony if some major activity was taking place, but on the new one it’s always a problem. Because the ba-doop BA-DOOP BA-DOOP audio feedback is such a strong indicator of what’s going on I assume that if I only hear 2 ba-badoops, I need to hit the button a 3rd time. Gotcha though, that previously entered 3rd ba-doop was still in progress, so when you hit it again, it registers 4x, so it cycles back to the 1st level of fwd. LAME. LAME LAME LAME.

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Something some women don’t know about men

Men can get sciatica in the most mundane way possible: by driving around (or generally sitting) with a fat wallet in their back pocket? Now you know. Buy a jimi wallet.

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